Feedback Is a Gift: How 360 Leadership Assessments and Coaching Drive Real Leadership Growth

From Insight to Impact: Turning Feedback into a Leadership Superpower

“I’m a little worried about the feedback I’ll get. What if it’s harsh? What if it’s bad? Could this actually hurt my career?”

That’s what one of my coaching clients asked on the eve of his 360 Assessment. And I understood exactly where the anxiety was coming from. Receiving feedback — especially when it’s formalized and on paper — can feel intimidating, even threatening. It’s a common concern, and often one of the biggest hurdles leaders face when deciding whether to embark on a 360. My response was simple:

“All feedback is a gift.”

Even the parts you might not want to hear. Especially those. Far from harming your career, a well-designed 360 — when paired with coaching — can be one of the most powerful catalysts for growth and advancement.

What is a 360 Leadership Assessment

A 360 leadership assessment evaluates a leader’s effectiveness using anonymous feedback from peers, direct reports, and supervisors. It measures competencies like communication, decision-making, and emotional intelligence. This feedback provides a comprehensive view of leadership performance and highlights areas for growth.

Why are 360 Assessments Are So Valuable

A 360 Assessment offers valuable insight into how others perceive your strengths and where they see opportunities for growth. In essence, it allows you to step outside your own point of view and better understand the impact of your leadership through the eyes of others.

It also reveals something equally important: the gap — or alignment — between how you see yourself and how others experience you. Some variance is expected, but when the gap is wide, it signals blind spots. And leadership blind spots often create ripple effects across teams and organizations.

That said, not all 360s are created equal. Traditional assessments that rely on numeric ratings or Likert scales can offer surface-level insights, but they often lack the nuance needed for transformation. That’s why qualitative assessments — like the Cadence 360, which gathers input through confidential interviews — provide a richer, more meaningful picture of your leadership.

How Coaching Turns 360 Feedback Into Action

Insight alone is rarely enough to spark lasting transformation. That’s where coaching comes in.

When paired with a Cadence 360 Assessment, leadership coaching offers a structured yet personalized space to make sense of the feedback, identify key themes, and — most importantly — translate those insights into real behavior change.

A skilled coach helps distinguish between noise and signals, teasing out what truly matters from a potentially overwhelming volume of feedback. More than that, coaching builds the bridge between feedback and forward momentum. Together, we co-create a development path rooted in the leader’s goals, values, and the organizational context they’re navigating.

The Cadence Difference: Not Just a Snapshot, But a Story

At Cadence, our 360 process is built around human connection — both in how we gather feedback and how we support leaders afterward. That’s why we prioritize qualitative feedback through interviews. Hearing real voices — not just ratings — brings nuance, context, and emotion to the feedback. And that opens the door for deeper self-reflection.

We don’t just hand you a report and wish you luck. The Cadence 360 is a story about your leadership — how it’s experienced by others, where it resonates, and where it may be misfiring. The coach acts as both mirror and guide, helping you interpret that story with compassion and curiosity, rather than judgment.

We’ve seen time and again how even difficult feedback, when processed with a coach, can become a turning point. For example, one client realized that what he thought was decisiveness was being experienced as impatience. Another discovered that while she was perceived as highly competent, her team didn’t always feel seen or supported. These aren’t flaws — they’re opportunities to recalibrate and grow.

From Feedback to Action

Ultimately, feedback is not the end — it’s the beginning. When leaders engage with a Cadence 360 and a Coach, they gain:

  • A clear understanding of how they show up to others
  • Personalized strategies for growth and communication
  • Greater alignment between intention and impact
  • A renewed sense of agency in shaping their leadership brand

So, to my client — and to every leader who hesitates before opening that feedback report — I say: yes, it may be uncomfortable. But that discomfort is the edge of your growth. And you don’t have to do it alone.

We’re ready when you are. Contact us to discuss your leadership goals.

Author

  • Michelle Winklaar is a certified coach, facilitator, and leadership thought partner that brings a uniquely broad and dynamic career experience to her client relationships. She holds a Bachelor’s degree in Psychology from York University and a Master’s degree in Leadership from the Lang School of Business and Economics at the University of Guelph. Michelle is an Associate Certified Coach (ACC) with the International Coaching Federation and a former two-term Minister of Economy and Education for the island of Aruba, and former CEO of Digicel Aruba.